faq's

FAQ

faq

Frequently Asked Questions

We've compiled the most common queries to ensure your event planning is as smooth as possible. If your question isn't here, feel free to reach out — we're here to help!

General

Booking

payment

Refund

General

Do you offer delivery and setup?

Yes we do.

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How long can I keep the rental items?

Booking period

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Booking

How can I obtain a quote?

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I’ve reviewed the quote and ready to proceed. What’s next?

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Payment

What payment method is accepted?

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Do you take a deposit to hold my rental order?

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Refund

What is your cancellation policy?

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I rented more items than necessary, can I get a refund?

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